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Resident Resources

Forms, Publications & Resident Information

Access common resident forms, publications, reexamination information, verification requirements, community service details, and VAWA housing protections.

Quick Resource Topics

  • Resident forms and publications
  • Annual reexaminations
  • Verification requirements
  • Community service requirements
  • VAWA housing protections
Resources

Forms & Publications

Access forms, publications, and educational resources for residents and participants.

Public Housing Resident Forms

Complaint Form Maintenance Charges Garden Parking Permit Request Vacate Notice Tenant Contact Form

Section 8 Participant Forms

Change of Income or Household Notice of Intent to Move Reduction in Family Size Portability Request Tenant Briefing Packet Owners Packet Record of Search for Housing Tenancy Addendum FSS Interest Form

Publications & Brochures

7 Tips for a Healthy Home A Good Place to Live Allergy Brochure Asthma Brochure Bed Bug Detection, Prevention and Control EIV & You Brochure Help Yourself to a Healthy Home
Home Safety How Your Rent is Determined - Public Housing & Section 8 How Your Rent is Determined - PBRA Lead Fact Sheet Mold Brochure Protect Your Family From Lead in Your Home Safe Pest Control
Annual Review

Reexaminations

AHA generally schedules annual reexaminations to coincide with the family’s anniversary date. The process usually begins approximately 120 days before the scheduled effective date.

Families are required to participate in the annual reexamination process and provide requested documentation.

Annual reexaminations generally coincide with the family’s anniversary date, defined as 12 months from the effective date of the family’s last annual reexamination or initial examination.

If the family transfers to a new unit, AHA will perform a new annual reexamination and the anniversary date will change.

Families are generally required to participate in an annual reexamination interview attended by the head of household, spouse, or cohead.

Notices are sent by first-class mail and include the date, time, location, and required documentation.

If participation in an in-person interview creates a hardship because of a disability, the family should contact AHA to request a reasonable accommodation.

Families must bring all required information listed in the reexamination notice, including AHA-designated forms, authorization forms, and supporting documentation related to income, assets, expenses, and family composition.

Any missing required documents must generally be provided within 10 business days of the interview unless an extension is approved.

In general, rent increases resulting from an annual reexamination take effect on the family’s anniversary date, with at least 30 days’ advance notice.

  • If fewer than 30 days remain, the increase takes effect on the first of the month after the 30-day notice period.
  • If AHA schedules the reexamination early for administrative purposes, the effective date will still allow for a 30-day notice period.
  • If the family causes a delay, rent increases may be applied retroactively to the scheduled effective date.

In general, rent decreases take effect on the family’s anniversary date.

  • If AHA schedules the reexamination early, AHA will determine the effective date.
  • If the family causes a delay, decreases are applied prospectively from the first day of the month after completion of processing.
Documentation

Verification Requirements

AHA uses several forms of verification to confirm income, assets, expenses, and household information.

Verification Priority

  1. HUD Enterprise Income Verification (EIV)
  2. Non-HUD income verification system
  3. Written third-party verification
  4. Written third-party verification form
  5. Oral third-party verification
  6. Self-certification

Documents must generally be originals, not photocopies, and dated within 60 days of the date provided to AHA. Documents must not be damaged, altered, or illegible. Printouts from web pages are considered original documents.

Third-party documents provided by the family must be dated within 60 days of AHA’s request date. If documents are not acceptable, AHA will explain the reason and request additional documentation.

AHA sends third-party verification forms directly to the third party when third-party verification documents are unavailable or rejected.

When collecting oral verification, AHA staff record the name and title of the person contacted, the date and time, the telephone number used, and the facts provided.

When information cannot be verified by a third party or by review of documents, family members may be required to submit self-certifications. Self-certifications must be in a format acceptable to AHA and signed in the presence of an AHA representative or notary public.
Resident Requirement

Community Service

Community service is voluntary work or duties that benefit the public, improve quality of life, enhance resident self-sufficiency, or increase resident self-responsibility in the community.

Eligible adult residents who are not exempt must complete 8 hours per month.

Community Service

8 hours per month

Self-Sufficiency

8 hours per month

Combination

8 hours per month

Each adult resident who is not exempt must contribute 8 hours per month of community service, participate in an economic self-sufficiency program for 8 hours per month, or perform 8 hours per month of combined activities.

Residents may not skip a month and double up the following month unless special circumstances warrant it. Residents who believe special circumstances prevent completion must notify AHA in writing within 5 business days of the circumstances becoming known.
Housing Protections

VAWA Protections

Housing protections may be available for victims of domestic violence, dating violence, sexual assault, or stalking.

AHA provides protections under the Violence Against Women Reauthorization Act of 2013 to eligible applicants, tenants, participants, and affiliated individuals.

Protected Individuals

Protections may apply to victims and affiliated individuals.

Housing Rights

Victims may not be denied assistance solely because of abuse.

Certification

Documentation may be requested to certify victim status.

Confidentiality

Information provided to certify victim status is kept confidential.

VAWA Definitions

Domestic violence includes felony or misdemeanor crimes of violence committed by a current or former spouse or intimate partner, a person with whom the victim shares a child, a person cohabitating with or who has cohabitated with the victim, or another person covered under applicable domestic or family violence laws.

Dating violence is violence committed by a person who is or has been in a social relationship of a romantic or intimate nature with the victim. The relationship is determined based on the length, type, and frequency of interaction.

Sexual assault means any non-consensual sexual act prohibited by federal, tribal, or state law, including when the victim lacks capacity to consent.

Stalking is engaging in a course of conduct directed at a specific person that would cause a reasonable person to fear for their safety or the safety of others, or suffer substantial emotional distress.

Rights, Certification & Confidentiality

An applicant or tenant may not be denied admission, denied assistance, terminated from participation, or evicted from housing because they are or have been a victim of domestic violence, dating violence, sexual assault, or stalking.

A person may not be denied assistance, tenancy, or occupancy rights solely because of criminal activity that is directly related to domestic violence, dating violence, sexual assault, or stalking committed by a household member, guest, or other person under the tenant’s control, if the tenant or affiliated individual is the victim.

AHA may terminate assistance to a victim only if AHA can demonstrate an actual and imminent threat to other tenants or employees and there are no other actions that could reduce or eliminate the threat.

AHA may bifurcate assistance to terminate assistance to a tenant or lawful occupant who engages in criminal acts of violence against an affiliated individual or others, without penalizing the survivor who is also a tenant or lawful participant.

AHA may permit a family with a Housing Choice Voucher to move to another jurisdiction to protect the health or safety of an individual who is or has been the victim of domestic violence, dating violence, or stalking, even if the lease term has not expired.

AHA will honor court orders addressing rights of access to or control of property, including civil protection orders and orders addressing distribution or possession of property among household members.

AHA may request written certification that an applicant or tenant is a victim of domestic violence, dating violence, sexual assault, or stalking and that the incident qualifies for protection.

In place of a certification form, an applicant or participant may provide documentation from a victim service provider, attorney, medical professional, mental health professional, law enforcement, court, or administrative record.

After AHA requests certification in writing, an applicant or participant has 30 days to respond. If documentation is not provided within 30 days, AHA may deny admission or terminate assistance.

AHA will keep confidential the information provided to certify victim status, including the individual’s status as a victim. Information will not be entered into a shared database or disclosed unless requested or consented to in writing, required for a termination proceeding, or otherwise required by law.